SHIPPING


When entering your address details in the shopping cart please ensure you select the correct country from the drop down menu.

 

AUSTRALIA

Orders to Australian Addresses 
are charged at a $5 Flat rate for Australia Post Standard shipping (1-5 Days). All orders over $50 will receive FREE Standard Shipping. 

Express Shipping is charged at a $10 Flat rate, we use Australia Post Express for all addresses within Australia, and parcels should arrive within 1-2 business days from the date your order has been shipped.

Please note all orders which include one or more Pre-order items will be sent once all items have arrived. If you would like any items sent earlier please email info@xaharaactive.com, an additional shipped fee will be charged. 

PROCESSING TIMES 

Orders are processed Monday through Friday and are shipping within 1 – 2 days of placement. Please note that business days do not include weekends or national public holidays. Orders placed on a weekend will be dispatched the next business day.  

 

INTERNATIONAL

Orders to International adresses will be shipped through DHL Ecommerce and DHL Express. 

DHL Ecommerce Shipping is charged at $20 and will take 7 - 14 days business days, this is not including any customs delays. We also offer FREE shipping on orders over $250 this will be automatically calculated at check out. All orders which receive FREE shipping will be shipped by DHL Ecommerce. 

DHL Express shipping is charged at a $30 Flat Rate and will take 3 - 5 business days, this is not including any custom delays. 

Please note all orders which include one or more Pre-order items will be sent once all items have arrived. If you would like any items sent earlier please email info@xaharaactive.com, an additional shipped fee will be charged.

 

ADDITIONAL INFORMATION

Please keep track of your orders if a tracking number is available, and allow up to 30 days. If your order has not arrived within the given time frame please contact info@xaharaactive.com 

 

If you have any difficulties while entering your Shipping address whilst creating an account or during checkout please email info@xaharaactive.com with your full shipping address and contact phone number before you place your order, we can arrange to set up an account for you.  

 

Xahara is not responsible for lost or stolen packages or packages delayed in transit. 

 

The shipping cost for orders is non refundable.

 

 

 

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